Help & Support
Help & Support
Contact
For help & support, you can contact us via
Info@n8faceoil.co.uk
Shipping
When placing an order via our website, it may take 1-2 days for us to process it to get it ready for delivery.
Your order confirmation is sent to you automatically after your purchase. If you haven’t received an order confirmation by email (please check your spam/junk folder) within 24 hours, please contact us at info@n8faceoil.co.uk.
Orders are shipped from London via Royal Mail – Signed For Service – First Class and should be with you within 3-5 days.
We currently do not ship to Europe.
Our office is open Monday to Friday from 10am to 3pm.
Returns
We trust you will be pleased with our product. Should you have any issue and wish a replacement or refund, we offer a 14-day money-back guarantee!
Please send an email to info@n8faceoil.co.uk:
- within 14 days of your purchase
- with proof of your purchase (your order number or email address you used to place the order)
- with at least 1 picture of the product you received and the issue
Once your package arrives with us, we will inspect it and, depending on whether your refund is approved, will initiate the refund, which will be credited on your original method of payment.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
Refunds are accepted or rejected at the sole discretion of N8 Face Oil.
FAQ
What Are Face Oils? What Do They Do?
Face oils are designed to provide skin with moisture and lock in hydration. Typically formulated with a mixture of plant oils, this essential comes in handy to soften, nourish, and balance skin for a healthy-looking glow.
What are the benefits of using a face oil?
As we age, our natural oil production decreases. But we can still nourish our skin and hydrate it with certain products. While moisturizers are a popular daily skincare product, face oils deliver that deeper hydration you need.
What is the difference between face oil and face serum?
Face oils and serums are two of the most popular skincare products on the market. While they both have similar properties, they also have distinct differences that can make them better suited for different skin types and needs.
Face Oils will calm the overproduction of sebum and hydrate the skin. The primary purpose of a face oil is to nourish, protect and moisturise the skin. While serums target specific concerns like wrinkles, fine lines, dullness.
Should you use a facial oil before or after your moisturizer?
N8 Face Oil should be used after your moisturizer cream. At N8 we love to mix a few drops of oil with our daily moisturizer in our morning routine. N8 Face Oil is also great on its own for a quick glow before the school run or going to the yoga class.